Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Car Care
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Laundry
    7. Light Bulb Replacement
    8. Mail Service
    9. Maintenance Requests
    10. Parking and Bicycle Parking
    11. Security
    12. Signage and Directory
    13. Storage
    14. Telecom Providers
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Evacuation Purpose
    9. Elevator Malfunction
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Maintenance Requests

50 California utilizes MRI Angus Tenant Service Request system (Tenant Service Portal) accessed via http://www.srstenantportal.com/.  This is a web enabled service management solution that allows tenants to enter service requests, view real-time tracking of the request, and view and download detailed billing information. Please contact the Building Management Office to learn how to become an MRI Angus user for your organization.