Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Car Care
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Laundry
    7. Light Bulb Replacement
    8. Mail Service
    9. Maintenance Requests
    10. Parking and Bicycle Parking
    11. Security
    12. Signage and Directory
    13. Storage
    14. Telecom Providers
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Evacuation Purpose
    9. Elevator Malfunction
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Homeland Security

Shorenstein recommends that each tenant have an emergency action plan in place to help their employees prepare for, and react quickly to, a regional emergency, including terrorist attacks. Click on the links below to access a variety of resources that aid in preparing for a regional emergency.

 

Department of Homeland Security:  dhs.gov

Federal Emergency Management Agency:  fema.gov

American Red Cross:  redcross.org

Center for Diseases Control and Prevention Emergency Preparedness and Response:  bt.cdc.gov

 

Local media outlets will provide important information during an emergency situation.

KGO 7: http://abclocal.go.com/kgo/index

KPIX 5: http://sanfrancisco.cbslocal.com/station/cbs-5/

KTVU TV2: http://www.ktvu.com/

 

 

Current information on conditions in San Francisco:

CITYWATCH, Cable TV -54

KGO News Radio, 810 AM

KCBS, News Radio, 740 AM

www.tmasf.org

 

Advisory Commute Information

San Francisco Street Closures

Department of Parking and Traffic (DPT)

Engineering Division

www.ci.sf.ca.us/dpt/

415 554 2300

 

Highway Conditions

California Department of Transportation (Caltrans)

www.dot.ca.gov/dist4

800 427 7623