Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Car Care
    2. Deliveries, Freight Elevator, and Loading Dock
    3. Elevator Service
    4. HVAC
    5. Janitorial
    6. Laundry
    7. Light Bulb Replacement
    8. Mail Service
    9. Maintenance Requests
    10. Parking and Bicycle Parking
    11. Security
    12. Signage and Directory
    13. Storage
    14. Telecom Providers
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Evacuation Purpose
    9. Elevator Malfunction
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Emergency Contacts

Listed below are a number of important telephone numbers. In an emergency, call 911. After calling the appropriate emergency agency, please contact the Building Management Office.

 

All Emergencies 911
Local Police Department 415 553 0123
Fire Department 415 861 8020
Ambulance 415 431 2800
Building Management Office 415 956 5550
San Francisco General Hospital         415 821 8111
St. Francis Hospital 415 775 4321

 

Important notes

If you call 911 because of a medical emergency, please be sure to also notify the Management Office with your name, callback number, and location so that security may swiftly guide the paramedics to your exact location.